Privacy Policy

Privacy Policy

Introduction

Welcome to https://off-road-hitches-brownsville-texas.rgvtruckparts.com! We are committed to protecting your privacy and ensuring a secure online experience for our visitors and users. This comprehensive Privacy Policy outlines how we handle the personal information you provide when interacting with our website, applications, services, and products.

Scope

This policy is applicable across all digital assets owned and operated by Off Road Hitches Brownsville Texas, including but not limited to our official website, mobile applications, online forms, and any other digital platforms directly associated with our brand. It is important to be aware that this privacy policy does not extend to third-party websites or services that you may access through links or integrations on our platform. These entities have their own privacy practices, and we encourage you to review their policies before providing personal information.

Processing Activities

This Privacy Policy guides your interactions in the following scenarios:

  • Using any of our applications or services as an authorized user.
  • Visiting our websites linked to this policy.
  • Subscribing to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience and provide improved services:

  • Account Information: Details required for creating and managing your user account, including usernames, passwords, and profile preferences.
  • Payment Information: Cardholder data, payment history, and billing addresses are collected for secure transactions.
  • Financial Information: We may gather financial records to facilitate payment processing and verify the validity of financial transactions.
  • Purchase Information: Details about products or services you’ve purchased from us, including order numbers, purchase dates, and quantities.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data, are collected to improve our app’s functionality and user experience.
  • Location Data: With your consent, we access your device’s location information to provide location-based services and tailor content to your region.
  • Feedback: Any comments, suggestions, or reviews you share with us help us enhance our products and services.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms to personalize your experience.
  • Product Information: Details about the products you interact with on our site, including product preferences, viewing history, and interactions with customer support.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These ensure basic functions of our website, such as secure login and navigation.
  • Preference Cookies: Tailoring your website experience by remembering your settings and preferences.
  • Analytics Cookies: Providing insights into site usage, enabling us to improve our platform and services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion of Data

We follow strict data retention policies in compliance with applicable laws:

  • Personal data is retained as long as necessary for the purpose it was collected or as required by law.
  • Once the data’s purpose has been fulfilled, we securely delete or anonymize the information to ensure privacy.

Security Measures

Off Road Hitches Brownsville Texas implements robust security measures to safeguard your personal data:

  • Encryption of data during transmission and at rest.
  • Engaging secure third-party processors who adhere to strict data protection standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services are not intentionally designed for or targeted at children, and we do not knowingly collect personal information from them.

Your Rights and Choices

Depending on your location, you have various rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it’s inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your personal information under specific circumstances.
  • Restriction: You have the right to restrict the processing of your data in certain situations.
  • Portability: Upon request, we can provide a portable copy of your personal data in a commonly used format.
  • Objection: You can object to certain uses of your personal data, such as direct marketing or data processing for specific purposes.
  • Non-Discrimination: We are committed to treating all users fairly and will not discriminate against those who exercise their rights under this policy.

To exercise any of these rights, please reach out to our privacy team through the contact information provided below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Us

For any questions, concerns, or requests related to privacy and data protection:

  • Email: [email protected]
  • Address: Off Road Hitches Brownsville Texas, Privacy Team, [Your Address]